By accessing or using the HumanMap platform (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, you must not access or use the Service.
HumanMap is a cloud-based platform for creating, managing, and visualizing organizational charts and employee data. The Service includes:
To use the Service, you must create an Account. By registering, you agree to:
We reserve the right to refuse registration or suspend accounts that violate these Terms.
We offer the following plans: a Free plan available indefinitely at no cost with no credit card required, and paid plans (Starter and Professional) with additional features. Plan details and pricing are available on our website and may be updated from time to time.
Paid plans include a 14-day free trial period. A valid payment method is required to start the trial. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial expires. You will not be charged during the trial period.
You may cancel your subscription at any time through your account settings. For monthly plans, cancellation takes effect at the end of the current billing month. For annual plans, cancellation takes effect at the end of the current billing year. You will retain access to paid features until the end of your current billing period.
Refund requests are handled on a case-by-case basis at our discretion. To request a refund, please contact us at [email protected] with details of your situation. We are not obligated to provide pro-rata refunds for annual plans.
After cancellation, your account will automatically revert to the Free plan. Features exclusive to paid plans will no longer be accessible, but your data will be preserved.
You may use the Service for legitimate business purposes, including:
You agree not to:
Your use of the Service is also governed by our Privacy Policy. By using the Service, you acknowledge and agree that:
HumanMap retains all rights, title, and interest in and to the Service, including but not limited to:
Nothing in these Terms grants you any right to use HumanMap's trademarks or branding without our prior written consent.
You retain all ownership rights to your Organizational Data and content. By using the Service, you grant HumanMap a limited, non-exclusive, non-transferable license to process, store, display, and transmit your data solely as necessary to provide and improve the Service. This license terminates when you delete your data or close your Account.
All Organizational Data you create, upload, or store through the Service remains your property. HumanMap does not claim any ownership rights over your content. We will not access, use, or share your Organizational Data for any purpose other than providing the Service, unless required by law or with your explicit consent.
We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free access. The Service may be temporarily unavailable due to scheduled maintenance (which we will endeavor to announce in advance), unscheduled maintenance to address urgent issues, technical failures, network issues, or circumstances beyond our control. No specific Service Level Agreement (SLA) is provided unless separately agreed in writing.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied. To the maximum extent permitted by applicable law, HumanMap disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Service will meet your specific requirements, that it will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.
To the maximum extent permitted by applicable law:
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the limitations above shall apply to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless HumanMap, its officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from:
You may close your Account at any time through your account settings or by contacting us at [email protected]. Upon termination, your subscription (if any) will be cancelled at the end of the current billing period.
We may suspend or terminate your Account immediately if:
Upon termination, your right to access the Service ceases immediately (except for the data export period described in Section 17). Sections of these Terms that by their nature should survive termination will remain in effect, including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law.
Upon Account termination, you will have 30 days to export your Organizational Data through the Service's export features. After this 30-day period, we will delete your Organizational Data in accordance with our data retention policy as described in our Privacy Policy. Certain data may be retained longer where required by applicable law (such as billing records for tax purposes).
Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemics, wars, civil unrest, power failures, internet outages, cyberattacks, or failures of third-party service providers.
We reserve the right to modify these Terms at any time. For material changes, we will provide at least 30 days' notice via email or a prominent notice within the Service. Non-material changes (such as typographical corrections or clarifications) may take effect immediately. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and close your Account.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed. All remaining provisions shall continue in full force and effect.
The failure of HumanMap to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by HumanMap to be effective.
These Terms are governed by and construed in accordance with the laws of France, without regard to its conflict of law principles. In the event of a dispute, the parties agree to first attempt to resolve the matter informally by contacting [email protected]. If the dispute is not resolved within 30 days of the initial contact, either party may submit the dispute to the exclusive jurisdiction of the courts of Paris, France.
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and HumanMap regarding the use of the Service. They supersede all prior agreements, representations, and understandings, whether written or oral.
For any questions about these Terms, please contact us: